How to Upload a New Device Pack to Call Manager
This certificate describes the process to install device pack on Cisco Unified Communications Director (CUCM).
Requirements
Cisco recommends that you take knowledge of these topics:
- CUCM
- Secure FTP (SFTP) server
- Device pack file (respective version Unified Communication Manager)
Refer these links in social club to sympathise the device which are back up on CUCM version.
- https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/matrix/CMDP_BK_CCBDA741_00_cucm-device-package-compatibility-matrix/CMDP_BK_CCBDA741_00_cucm-device-bundle-compatibility-matrix_chapter_01.html
- https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/matrix/CMDP_BK_CCBDA741_00_cucm-device-package-compatibility-matrix/CMDP_BK_CCBDA741_00_cucm-device-package-compatibility-matrix_chapter_00.html
Components Used
The information in this document is based on these software and hardware versions:
- CUCM
- SFTP server
- Device pack file (respective version Unified Communication Manager)
The data in this document was created from the devices in a specific lab surroundings. All of the devices used in this certificate started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.
Device pack file is installed in order to update new feature and functionality to Communications Manager, it'southward also achieved with firmware upgrade on end point. However, in that location are scenarios when device pack is updated just for the purpose of boosted feature and functionality and cluster wide firmware upgrade needs to exist avoided.
This document describes the procedure in guild to update device pack while avoiding cluster broad firmware upgrade.
Y'all demand to download device pack from Cisco website, which respectively version of CUCM.
Refer this link and select the version that you would download for device pack every bit shown in the image.
https://software.cisco.com/download/home/268439621
Earlier you can install device pack on Communication director, y'all need to copy the Firmware version on a separate file.
Navigate to Device > Device setting > Device default and copy the firmware information which yous would similar to keep as same firmware on end points and every bit shown in the image.
Once you downloaded the device pack from Cisco website, you lot need to upload the file to Unified Advice manger with the use of SFTP server.
Navigate to Bone admin page > Software Upgrade > Install/Upgrade
Too, enter the mandatory information on this page and equally shown in the image
- Source: Cull your local source (CD/DVD) or remote source (Remote Filesystem) of your upgrade files
- Directory: For remote file systems, enter the path to the patch file on the remote system
- Server: For remote file systems, enter the FTP or SFTP server proper name
- User Name: Enter the username for the remote node
- User Countersign: Enter the countersign for the remote node
- Transfer Protocol: Cull the transfer protocol, for example, SFTP
Note: When you apply a device package to enable new device support, a cluster-wide reboot is not required for CUCM version 11.v(1) or subsequently. Instead, after you add the device pack, follow this in CUCM:
- Restart the Cisco Tomcat service on all nodes
- Restart Cisco TFTP on all servers, where this service is running
- Restart Cisco CallManager on the Publisher. If you're not running the Cisco CallManager service on the Publisher, y'all can skip this footstep.
If you use CUCM version 11.0(ane) or earlier, a cluster-wide reboot is required. A cluster-wide reboot is not required when you apply a device packet in society to update the current firmware or configuration
Once Device pack installation is complete, you demand to paste the firmware information on Device default Communication managing director. Navigate to Device > Device Default > paste the firmware data that you would like to the keep as same firmware on Endpoints then click the icon in guild to swap firmware on endpoint and as shown in the paradigm.
Use this section in social club to confirm that your configuration works properly.
In order to verify that the phone has copied the new firmware prototype, use one of these methods:
- Find the IP address of the IP telephone on which the upgrade is performed. Use the IP address in the browser in order to obtain the Device data of the IP telephone. Cheque for the version to see if the firmware has changed to the new one.
- Physically go to the IP phone and press theSettings push. Scroll downwardly toModel Data and pressSelect. Then, curlicue down to Load File and verify that it is the same load file which is upgraded.
This section provides information you tin can use in order to troubleshoot your configuration.
Troubleshooting section volition be covered in different certificate.
Source: https://jerome.pro:8443/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213290-configure-device-pack-on-cisco-call-mana.html
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