How Do I Save a Product Review I Read on Amazon
How to see my Amazon reviews is a question nosotros get asked a lot, and for proficient reason. Equally an Amazon seller, information technology'south very of import to be aware of what customers are saying about your products. Your reviews are a cardinal source of product and business intelligence, informing yous what's working well and what could be improved to bring in more than sales. They reflect strongly on your relationship with customers and dictate how Amazon views (and later rewards) y'all as a merchant on the earth's largest online marketplace where every advantage counts. But before you can brainstorm monitoring your reviews, you take to know where to find them. Hither are three methods for doing so, plus how Amazon customers can view, edit, or delete their own reviews. You lot can view, and more importantly, manage your reviews on Amazon in the following ways: The most bones method for seeing your reviews on Amazon is visiting the particular in question'south production detail page and checking out its ratings and written reviews. Amazon'due south Seller Fundamental platform does provide a identify for yous to encounter reviews, only y'all must own a brand and be enrolled in Amazon's Brand Registry program. And then, non everyone has this option. If you are a brand-registered seller and would like to admission this exclusive characteristic, here's how to notice information technology: 1. Go to the Brands Menu in Seller Central. Again, if you don't meet this carte, yous're either not brand registered or haven't been identified as a brand owner yet. two. Go to the Brand Dashboard. The Make Dashboard is the primal hub to find specialized tools and services that can help yous abound and optimize your business organisation. Learn more about the Brand Dashboard and how to diagnose your Amazon brand wellness here. iii. Expect for the Client Reviews Feature Under Make Benefits. The Client Reviews page allows you lot to view any product reviews received in the past 30 days. Reviews will be shown within 24 hours of when they were published by buyers and are retained for 30 days. Y'all tin can perform a number of different deportment on this page: As of June 2021, brands may also contact buyers who left critical (i-three star) reviews with templated letters to offering a courtesy refund or replacement item or check with the buyer to analyze a product issue based on that review. This central brand registry perk can help preserve the customer experience and potentially fifty-fifty lead to better ratings. The final method for how to view Amazon reviews involves the use of third-party review monitoring software like eComEngine's FeedbackFive. Getting started is a cakewalk! Only identify the ASINs you want to track and the tool volition automatically begin to pull in Amazon reviews for each detail and then you tin can see them in ane central location. In addition to monitoring your own ASINs, it's also a adept idea to keep an centre on those of a few shut competitors for intel. FeedbackFive puts primal review data for 17 international Amazon marketplaces correct at your fingertips, including: You lot can easily sort, filter, and clarify your reviews from inside the tool or consign the information to a CSV to rail trends over time and maintain a detailed review history database. Or, if you lot are tracking rival ASINs, have access to an incredibly comprehensive competitor assay that you tin can use to inform your own strategy. When monitoring your reviews, information technology's important to non let negative reviews gain too much traction and bear upon your sales. To assistance mitigate this, FeedbackFive also has an alerting feature that volition ship text and/or email notifications when new negative reviews are received. Armed with this crucial (and potentially costly) information, you lot tin take activeness much faster to try and resolve the problem, whether it's by editing your listing content, addressing the issue with your supplier, or even removing a troublesome ASIN from your catalog entirely. (Editor's Note: At the fourth dimension of writing, Amazon does not notify sellers when new reviews are received.) Every bit an Amazon customer, you can submit a review for an detail on the product particular page where it's listed for sale. Interestingly (and a bit controversially), you can exit a review on Amazon even if you lot ultimately didn't purchase the production there, provided y'all meet certain eligibility requirements. Related Reading: Amazon Reviews FAQ: Answers to Your Tiptop Questions Once the review is published, you can view, edit, or hide it from your reviewer profile, which is a publicly available page. On desktop: 1. Log into your Amazon business relationship and hover over the Business relationship & Lists dropdown correct under your name in the tiptop navigation bar. Click on the Account link. two. Scroll downward to the Ordering and shopping preferences department and click on Your Amazon profile. 3. Become to the Community activity section of your Amazon profile and open the 3-dot dropdown menu to edit, delete, or hide a review on your public profile. On the mobile app: 1. Log into your Amazon account and tap the profile icon on the bottom toolbar. 2. Click on the Your Account button. three. Scroll down to the Personalized content section and click the Profile link. iv. Scroll all the way downwardly to the Community activeness department and utilize the three-dot dropdown menu to edit, delete, or hibernate the review. Whether you're a buyer or a seller (or both), nosotros promise y'all can now confidently say that you know how to view Amazon reviews. Merely recall, as an Amazon merchant, yous're prohibited from writing reviews for your ain items. If you come across any bug on this topic, please don't hesitate to reach out to united states of america for help!How to See My Reviews on Amazon: three Methods for Sellers
Manually Check Your Product Pages
Filtering your reviews by Amazon's 'Read reviews that mention' feature can help you narrow in on sure topics.
While this method works only fine if you only sell a few items, it's not very feasible if y'all carry multiple products.Use Amazon'due south Customer Reviews Feature on the Brand Dashboard
Automate Review Monitoring with Third-Party Software
How to See My Amazon Reviews: two Methods for Buyers
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Source: https://www.ecomengine.com/sell-on-amazon/see-amazon-reviews
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